Terms & conditions


The terms “I”, “me”, “we”, “us”, and “our” refer to Roos & Co. The term “Site”  refers to roosand.co. The term “user,” “you” and “your” refers to site visitors, potential clients, and any other users of the site. The term “Service” refers  to general information provided to permit you to learn more about hormonal health, coaching, our  services and our professionals, as well as information about health and wellness in general. 

Use of the Service, including all information and educational materials presented herein by Roos & Co, is subject to the following terms and conditions. These Terms  and Conditions apply to all site visitors, potential clients, and all other users of the site. By using  the Site or Service you agree to these Terms and Conditions, without modification, and  acknowledge reading them. 

Use of the Site + Service 

Materials on roosand.co contain general information only to permit you to learn more about our business, our services and our professionals, as well as  information about hormonal health in general. The information presented is not intended to be used as  medical advice. It is always good practice to speak with a medical practitioner regarding any  medical conditions you need addressed. 

To access or use the Site or the Service, you must be 18 years or older and have the requisite  power and authority to enter into these Terms and Conditions. Children under the age of 18 are  prohibited from using the Site or the Service. 

Modification of These Terms 

Roos & Co reserves the right to change the terms, conditions, and notices  under which the Sites are offered. By using roosand.co or  sending our office any personal information, you agree to this policy and will be deemed bound  to this policy in effect as of the date of such use.

No Doctor-Patient Relationship or Medical Advice Without First Consulting a Medical  Provider and written consent. 

Neither receipt of information presented on roosand.co nor any email, or site, or other electronic communication sent to Roos & Co or its  owners, affiliates, team, or staff through roosand.co shall create a doctor-patient relationship, unless explicitly agreed to by Roos & Co.  Roos & Co cannot guarantee the confidentiality of information provided by email  through the website, nor can access to the site in and of itself be guaranteed to be  confidential. No user of roosand.co should act, or refrain from acting, on the basis of  information included on roosand.co without first consulting a medical practitioner. 

Licensing Status 

Coaches employed by Roos & Co may hold Women Hormonal Health practitioner licenses, as permitted or required. Roos & Co does not warrant or represent any  status of such license. It is your sole responsibility to inquire as to the status of such licensures and if the credentials held meet your requests and needs. 

Material You Submit to the Site 

You shall not upload, post or otherwise make available on the Site or via email any artwork,  photos or other materials (collectively “Materials”) protected by copyright, trademark or other  proprietary right without the express written permission of the owner of the copyright, trademark  or other proprietary right and the burden of determining that any Materials are not so protected  rests entirely with you. You shall be liable for any damage resulting from any infringement of  copyrights, trademarks, or other proprietary rights, or any other harm resulting from such a  submission. For all Materials submitted by you to the Site, you automatically represent or  warrant that you have the authority to use and distribute the Materials, and that the use or display  of the Materials will not violate any laws, rules, regulations or rights of third parties. 

Intellectual Property Rights to Your Materials 

We claim no intellectual property rights over the Materials you supply to the Site. You retain copyright and any other rights you may rightfully hold in any content that you submit through the Service. Content you submit to the Site remains yours to the extent that you have any legal claims therein. Notwithstanding the foregoing, you grant Roos & Co a  worldwide, nonexclusive, irrevocable license to display the Materials you supply to us for  business development and marketing purposes only. By visiting the site, you agree to hold Roos & Co harmless from and against all claims, liabilities and expenses arising out of any potential or actual copyright or trademark misappropriation or infringement  claimed against you. 

Scope of Services 

The information provided on the Site is for educational and informational purposes only. It is not medical advice. If you require medical advice, consult a medical practitioner. Use of the Site and Service does not establish a doctor-client relationship. 

A coach-client relationship with prospective clients is established only after a coach of  Roos & Co has expressly communicated the ability to accept you as their client. The scope of coaching services to be performed by Roos & Co will  be expressly agreed upon in writing by you before any coaching services are performed, and do not include any services that have been expressly excluded or are otherwise outside the scope of  the written agreement. The terms herein do not apply to any coach-client relationship that may exist between you and Roos & Co in addition to your use of the site; any materials or other communications within such relationship, if any, are governed by the terms of  your Engagement Agreement and the applicable Rules of Professional Conduct. 

Establishment of Coach-Client Relationship and Right to Refuse Service 

A coach-client relationship with prospective clients is established only after a coach of Roos & CO has expressly communicated the ability to accept you as their  client. We reserve the right to refuse service to any person or entity, without the obligation to assign reason for doing so. 

Description of Services 

We endeavor to describe and display the Service as accurately as possible. While we try to be as  clear as possible in explaining the Service, please do not accept that the Site is entirely accurate,  current, or error-free. From time to time we may correct errors in pricing and descriptions. 


We use session cookies to ensure that your computer displays our Site effectively. You have the  ability to accept or decline cookies using your web browser settings. If you choose not to accept cookies from themvmnthouse.com, you may not be able to take full advantage of its features or  to receive some of the services themvmnthouse.com provides. 

Links and Email Addresses

Links posted on this website to other websites are provided only as a convenience to our clients.  You acknowledge and agree that we are not responsible or liable for the availability, accuracy,  content or policies of third-party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with Roos & Co. You  acknowledge sole responsibility for and assume all risk arising from your use of any such  websites or resources. 

Spamming, the unsolicited broadcasts of email addresses or links in this website, is prohibited and unauthorized. 

Cancellation Policy

Meetings are scheduled according to your plan of care in which Roos & Co feels is best for you. The frequency of your meeting schedule is of paramount importance to your results, so it is asked that each client assume the responsibility of strict adherence to the appointment program as it is designed for optimum results.

If for any reason you are unable to keep an appointment, it is required you immediately reschedule that visit by sending an email to your coach. It is the client’s obligation to make up a missed appointment within 7 days of any cancellation. Also, Roos & Co reserves the right to charge for missed appointments and those appointments canceled without 24 hours notice.

if a session is canceled or postponed within the below guideline time frame, it is unlikely for me that this time can be re-booked. I will always make all reasonable efforts to re-book the canceled/postponed, but in case this doesn’t happen, the following applies:

  • If notice of postponement/cancellation is given 4-6 days prior to the commencement of a coaching session, 50% of the costs for that specific session will be calculated.
  • If notice of postponement/cancellation is given 3-2 days prior to the commencement of a coaching session, 75% of the costs for that specific session will be calculated.
  • If notice of postponement/cancellation is given 1-0 days prior to the commencement of a coaching session, 100% of the costs for that specific session will be calculated.

Our coach sincerely attempts to honor all appointments at the scheduled time. If you are running late, you may be asked to reschedule. If your coach unexpectedly runs behind, we will attempt to email you to advise you on the status of your appointment time. If you have any questions regarding the clinic policy or your appointments, please do not hesitate to ask.

If you are having trouble logging into your appointment, please email hello@roosand.co to notify and we will make alternate plans. Your coach will wait 10 minutes on the call, and without notification of cancellation/reschedule.

By agreeing to schedule an appointment in the clinic calendar, you are agreeing to the terms of this agreement.

Affiliate Disclosure

In compliance with the German Competition Act (GCB), it is important to understand that some of the links, blog posts and photos on this website are affiliate links of which Roos & Co receives a small commission from sales of certain items, but there is no additional cost to you (the price is the same for you).

Lawful Purposes 

You may use the Site and Service for lawful purposes only. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase services through the Site for legitimate, non commercial purposes only. You shall not post or transmit through the Site any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libelous, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law. 

No Warranty 

The information presented on roosand.co is provided “as is” and “as available,” without representation or warranty of any kind. Roos & Co does not represent or warrant that such information is or will be always current, complete, or accurate. Any representation or warranty that might be otherwise implied is expressly disclaimed. 

Changed Terms 

We may at any time amend these Terms and Conditions. Such amendments are effective immediately upon notice to you by us posting the new Terms and Conditions on this Site. Any use of the Site or Service by you after being notified means you accept these amendments. We reserve the right to update any portion of our Site and Service, including these Terms and Conditions at any time. We will post the most recent versions to the Site and list the effective dates on the pages of our Terms and Conditions. 

Limitation of Liability 

You agree that under no circumstances shall we be liable for direct, indirect, incidental, consequential, special, punitive, exemplary, or any other damages arising out of your use of the  Site or Service. Additionally, Roos & Co is not liable for damages in  connection with (i) any failure of performance, error, omission, denial of service, attack,  interruption, deletion, defect, delay in operation or transmission, computer virus or line or system failure; (ii) loss of revenue, anticipated profits, business, savings, goodwill or data; and (iii) third  party theft of, destruction of, unauthorized access to, alteration of, or use of your information or  property, regardless of our negligence, gross negligence, failure of an essential purpose and  whether such liability arises in negligence, contract, tort, or any other theory of legal liability.  The foregoing applies even if Roos & Co has been advised of the  possibility of or could have foreseen the damages. In no event shall Roos & Co cumulative liability to you exceed the total purchase price of the Service you have purchased from Roos & Co, and if no purchase has been made by you Roos & Co’s cumulative liability to you shall not exceed €100. 


You shall indemnify and hold us harmless from and against any and all losses, damages,  settlements, liabilities, costs, charges, assessments and expenses, as well as third party claims and causes of action, including, without limitation, attorneys’ fees, arising out of any breach by  you of any of these Terms and Conditions, or any use by you of the Site or Service. You shall  provide us with such assistance, without charge, as we may request in connection with any such  defense, including, without limitation, providing us with such information, documents, records  and reasonable access to you, as we deem necessary. You shall not settle any third party claim or  waive any defense without our prior written consent. 

Our Intellectual Property 

The Site and Service contain intellectual property owned by Roos & Co including, without limitation, the Roos & Co logo, all designs, text,  graphics, other files, and the selection and arrangement thereof, also termed the “look and feel,”  trademarks, trade dress, copyrights, proprietary information and other intellectual property. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works  from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever  any of the Site or Service content, in whole or in part without our prior written consent. We reserve the right to immediately remove you from the Service, without refund, if you are caught violating this intellectual property policy. 

Visitors GDPR Rights 

According to the GDPR a “data subject” is defined as an identifiable natural person. A natural person is one who can be identified, directly or indirectly, in particular by reference to an  identifier such as: a name, an identification number, location data, or online identifier. Alternatively, they may be identified by reference to one or more factors specific to the physical,  physiological, genetic, mental, economic, cultural, or social identity of that natural person. A  data subject may be of any age or nationality. 

As a data subject, within the European Union, you are entitled to certain rights under the General  Data Protection Regulation (GDPR). Those rights include:

  • You have the right to be informed with respect to your personally identifiable information (PII) retained by the Company. As such, you may request access to your data  that the Company stores and the rights to either correct or erase your personal data. 
  • We will retain any personally identifiable information you choose to provide to us unless:  (a) you request for us to delete the information, (b) we stop using our existing data  providers, or (c) at Company’s discretion, we decide to remove the data. 
  • You have the right to seek restrictions on the processing of your data. 
  • You have the right to object to the processing of your data and the right to the portability of your data. 
  • You have the right to withdraw consent provided to the Company concerning the processing of your personal data, as well as the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred  prior to your withdrawal of consent. 
  • You have the right to not be subjected to automated decision-making via pre-ticked boxes, additions to our email marketing lists and the like. 
  • You have the right to lodge a complaint with a supervisory authority that has jurisdiction  over issues related to the General Data Protection Regulation. 
  • We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a  condition of entering into a contract with us by way of downloading a lead magnet,  webinar, freebie or any other traditional list building methods. 

Effect of Headings 

The subject headings of the paragraphs and subparagraphs of this Agreement are included for convenience only and shall not affect the construction or interpretation of any of its provisions. 

Entire Agreement; Waiver 

This Agreement constitutes the entire agreement between you and Roos & Co pertaining to the Site and Service and supersedes all prior and contemporaneous  agreements, representations, and understandings between us pertaining to the Site and Service.  No waiver of any of the provisions of this Agreement by Roos & Co shall be deemed, or shall constitute, a waiver of any other provision, whether or not similar, nor shall  any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by us. 


All notices, requests, demands, and other communications under this Agreement shall be in writing and properly addressed as follows: 

Roos & Co.

Governing Law; Venue; Mediation 

This Agreement shall be construed in accordance with, and governed by, the laws of Germany as applied to contracts that are executed and performed entirely in Germany. The exclusive venue for any arbitration or court proceeding based on or arising out of this Agreement shall be in Berlin, Germany. The parties agree to attempt to resolve any dispute, claim or controversy arising  out of or relating to this Agreement by mediation. The parties further agree that their respective good faith participation in mediation is a condition precedent to pursuing any other available legal or equitable remedy, including litigation, arbitration or other dispute resolution procedures. 

Recovery of Litigation Expenses 

If any legal action or any arbitration or other proceeding is brought for the enforcement of this Agreement, or because of an alleged dispute, breach, default, or misrepresentation in connection  with any of the provisions of this Agreement, the successful or prevailing party or parties shall  be entitled to recover reasonable attorneys’ fees and other costs incurred in that action or proceeding, in addition to any other relief to which it or they may be entitled. 


If any term, provision, covenant, or condition of this Agreement is held by an arbitrator or court of competent jurisdiction to be invalid, void, or unenforceable, the rest of the Agreement shall remain in full force and effect and shall in no way be affected, impaired, or invalidated. 


These Terms and Conditions bind and inure to the benefit of the parties’ successors and assigns. These Terms and Conditions are not assignable, delegable, sublicenseable or otherwise  transferable by you, accept upon approval by Roos & Co. Any transfer,  assignment, delegation or sublicense by you is invalid.

Contact information

To contact, please email hello@roosand.co.